Equitable access to transportation is a right, not a privilege. And in the United States, it’s the law. So why is it so difficult to find a software provider that makes it easy to run paratransit affordably, efficiently, and with the service quality riders deserve?
Poor paratransit performance and sky-high expenses can commonly be traced back to outdated solutions, which is why the most successful paratransit services are prioritizing modern software that creates benefits such as:
- Improved on-time performance and shorter trip distances with superior routing technology.
- Smarter aggregation, increasing passengers per vehicle hour and reducing cost-per-trip.
- Enhanced efficiency through automation tools that make it easy to build error-free plans and manifests.
- Self-serve online, in-app, and IVR tools for riders and caregivers that decrease customer service costs.
Join Via’s partnership lead, Terence McPherson, as he walks through the components of Via’s scalable and cloud-based paratransit software solution, provides examples of the solution in action, and explores how this technology can support innovative applications like commingling and same-day paratransit trips.